To ensure your child has a safe, fun, kid-centric Internet experience, Everloop was created according to COPPA standards.The site features both account member authentication and a thorough Parent Panel which allows parents to monitor their child’s online Everloop activities as well as set the parameters for their child’s Everloop experience. In addition, Everloop provides the highest quality of safety through four levels of moderation, including thorough word and phrase filters, top of the line live-staff for moderation and customer support, well-trained behavior monitoring technology, and community user-reporting for suspicious or inappropriate behavior.
We approach child safety through the following essential online elements:
1) Secure Sign Up: Every parent wants to know that their child is in a safe, child-friendly environment. We have developed a process where a child may sign-up for an Everloop account without parental approval, however that child cannot interact or post to any child (member or not) until the parent has created an account and verified himself or herself through one of our authentication services. This authentication helps identify the parent through credit card or social security verification systems to ensure we have valid, known adults giving approval to their child’s safe, online experience. Parent participation is essential to forging a safe, respectful relationship between Everloop, the family’s expectations, and the child’s interactions.
2) Parental Monitoring: Using our Parent Panel, Everloop parents have the ability to see nearly all incoming/outgoing communication if they so desire. They also can opt-in to approvals for friend requests/acceptances, emails, and other forms of communication. The Parent Panel was designed in a way to help facilitate the conversation between the parent and the child about online activities WITHOUT breaking the trust between the child and Everloop (as a kid-safe haven).
3)Moderation: Everloop applies a variety of strong, high-quality customer safety techniques:
a: World-class filtration techology that addresses chat, emails, and posts with real-time filter moderation to bar inappropriate phrases, words, and activities. We monitor for straight forward language abuse, as well as context and hidden meanings.
b. Thoroughly-trained behavior monitoring systems that work in tandem with the filters. Not all inappropriate behavior can be caught in one single line of chat. Our behavior monitoring system reviews logs, scores behaviors, and creates alert tickets for review. The behavior monitoring system also has the ability to instantly remove users who are severely breaking our rules and Terms of Service to protect our audience.
c. Internally-developed customer support, community, and moderation teams review UGC (user-generated content), track user behavior, and watch community interactions to ensure that Everloop remains a safe, fun environment. Our staff goes through rigorous screening, training, regular audits to ensure the highest quality of support.
d. Community tools within Everloop empower kids to take control of their own safety. They may block or ignore users, they can report another community member for staff review, and they can flag communication as inappropriate and in need of removal from Everloop. Everloop is THEIR world, it’s important to give children the tools to help them protect their community, and themself, if they so need.
4) Penetration Testing: Everloop uses testing services to monitor and evaluate the security of our site. Children are not the only elements that need protecting in a site. We scan for various malware and hacking attempts on Everloop, to help provide the best structure for safety and interaction possible.